During the Tenancy

image of during tenancy

During the tenancy, the Tenant must follow certain rules and obligations which are usually specified in your Tenancy Agreement. Your Tenancy Agreement specifies your responsibilities and details how you are supposed to treat your rental accommodation. If you do not taking steps follow these rules, you will be breaching your contract and can risk of your Landlord to end your tenancy. If you are not sure of any contents within the Tenancy Agreement, please disscuss with one of our consultants or seek for legal advice before you enter into the contract.

What does Tenant-like Manner mean?

This is a most commonly used expression in the Tenancy Agreement. During the tenancy, you are obliged to act in a “Tenant-like Manner”. To explain this expression, this term was clarified in the court case in 1953 between Warren vs Keen as below:
“The tenant must take proper care of the place. He must, if he is going away for the winter, turn off the water and empty the boiler. He must clean the chimneys, when necessary, and also the windows. He must unstop the sink when it is blocked by his waste. In short, he must do the little jobs about the place which a reasonable tenant would do. In addition, he must, of course, not damage the house, wilfully or negligently; and must see that his family and guests do not damage it: and if they do, he must repair it..” It is the tenants responsibility to keep the interior of the property and its fixtures and fittings in the same working order and condition throughout the tenancy as they found it when they first moved in. The tenant is obliged to report to the landlord any repairs or matters that fall under the landlords obligations. We suggest this is done in writing.

What are the other common obligations Tenant should be aware?

  • To pay the rent on time
  • To make sure utilities are under Tenant’s name and pay for the bills (also council tax)
  • To pay for Inventory (either check-in or check-out)
  • To keep the interior of the Premises and Fixture & Fittings in the same repair (except fair wear and tear)
  • To inform the Landlord if anything need repairing.
  • To prevent damage occurring to any pipes or other installation. (Keep Central Heating on during the winter to avoid pipes freezing.)
  • To keep the drains free from obstruction.
  • To avoid overloading of electrical circuits and maintenance of battery operated appliances (Smoke alarm, etc)
  • To keep the garden tidy
  • Not to do or fail to do anything that leads to voiding the policy of insurance on Premises.
  • To allow Landlord’s or Agent’s authorised workman to enter the Premises to do repair works upon reasonable notice.
  • To allow the Landlord or his agent during last 30-60 days of tenancy to show the Premises for releting.
  • Not to sub-let the premises
  • Not to decorate or make any alternations to or in the Premises.
  • Etc..

The above obligations are just a few examples. Depending on which Tenancy Agreement you sign, these requirements differ and you should fully understand your obligations before entering into the contract.

Common Claims at the end of Tenancy

There are a number of common claims made by the Landlord at the end of the Tenancy. We will introduce some of them here. However, these claims are avoidable if you take the precautions.

Please read though “Common Claims” at the end of the Tenancy in our Moving-in manual section before you move into the property.

Damage to mattresses

It is recommended that a Landlord provide a tenant with Mattress protectors for the duration of the tenancy to prevent damage to the exterior. Should this not be provided, we suggest the tenant purchase their own to keep the mattress in good condition. Mattresses cannot be cleaned easily as the application of water may rust the internal springs, and therefore the reimbursement claim from the landlord may be higher than expected.

Heat marks to wooden furniture

Wooden and varnished furniture is particularly susceptible to damage caused by applying hot containers to the polished surface. Ensure mats or coasters are used throughout the property to maintain the condition of such furniture.

Iron marks on carpets

Damage to carpets in the property can cause significant problems as the monetary claim can be quite high in relation to the damage caused. Should a burn or stain occur, the Landlord may not be able to arrange for the replacement of the damaged portion, and may be required to calculate the cost of relaying the carpet against the tenants time spent in the property.


It is important that the property is adequately ventilated throughout the tenancy to prevent the growth of mould. Condensation is the main cause of mould and it is vital that to avoid claims for damage, the tenant refrains from drying wet clothes inside where possible, regularly opens windows and makes full use of extractor fans. Areas most susceptible to mould from condensation are the kitchen and bathroom. It may be necessary to purchase a dehumidifier if there are concerns over the spread of mould.

Damages, holes left on the walls

Your tenancy agreement states that the tenant is not permitted to affix any picture hooks, nails, tacks or tape or any other item or adhesive which may damage the wall without prior written consent from the landlord.

In order to avoid potential claims form the landlord for repair to any damage on the walls or the decoration, we recommend you take special care to avoid any unnecessary damage.